Privacy

Effective November 2, 2026. Written to be read.

What PriceGuard stores

• Your store's domain, time zone and currency.
• Your rules: their names, selections, actions, rounding, floors, schedules and guardrail settings.
• Run records: what each run would change or changed, what it skipped, the snapshot that lets it be reverted or undone, and what was left as you set it.
• Product variant identifiers, SKUs, prices, compare-at prices and costs, read from your store to compute changes.

What it does not store

PriceGuard requests no access to orders or customers and does not store customer data of any kind. It stores no files.

When data is deleted

Run records are kept for 30 days beyond the rule they belong to, so a sale can still be undone, and are then deleted. When you uninstall the app, everything stored for your store is deleted within 48 hours, when Shopify sends the uninstall notice.

Where data is processed

The app runs on a server in the United States.

Support mail you send to support@priceguardhq.com is received in our business mailbox; a copy is forwarded to our transactional mail provider so that a ticket can be filed and acknowledged within a minute. Support requests may be processed with AI assistance to prepare a reply, on operator-controlled hardware or through an AI provider's API, to the same standard as the operator reading their own business mailbox, and are never shared for any other purpose. Every reply is read and sent by a person.

Support messages are kept, with your store's identity replaced by a code and with no customer details, to improve the quality of replies. This retention survives uninstalling the app; write to support to have your messages removed.

Who runs it

PriceGuard is made and run by Ubuntu Life LLC. Write to support@priceguardhq.com for any question about your data.